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Terms of Business

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                                         Regarding Glenfont Habitry Ltd., please note our business policies and terms.

                                                    For M.H. Heritage Reproductions please see that page.

 

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Please Note:
We do not make habits for Tropical / hot climates requiring very light weight fabrics.
We ship within the continental U.S. and to all E.U. countries with the exception of Italy.
We do not ship to Africa, the Middle East or Asia.
 

Payment:  We require payment in full prior to garment production.  We  accept 50% deposits on multiple orders, the balance being due and payable prior to shipping.  We  accept personal and Bank checks, Money Orders both domestic and international and wire transfers.  We do not accept credit card orders at this time. 

Ordering:   An order is considered "placed" upon receipt of full payment or deposit and a completed measurement sheet.  Production dates are set from the date of order placement.  Garments are produced on a first-come-first served basis.  Upon receiving payment and measurement sheet, a cash receipt along with production and approximate shipping dates are issued to the customer.  Turn-around time is the time between order placement and the shipping date.   We do not accept rush orders.

We make habits in accordance with the current custom of an Order, Congregation or Province.  We refer to this as a 'production' or 'regulation' habit.  These habits are made in Small, Medium and Large with sleeves and hem left unfinished or finished to measurement as desired.  The cloth used for 'regulation' habits is quality fabric and is standard for our habits whether lite or heavy weight.

Habits made to individual specifications different from the 'regulation' habit are considered custom made garments and are subject to additional charges depending upon the extent of the work necessary.  Custom garments designation includeds fabric other than our standard habit fabric.  Written estimates of the cost of custom made garments are provided as normal procedure.

Refunds:   We make full refunds for order cancellations made within 15 days after order placement.   If an order is cancelled more than 15 days after order placement a 50% refund is made of the order total.   We cannot make refunds for orders cancelled after the production date.   50% deposits (on multiple orders) are nonrefundable.

Changes:   Changes to items ordered may be made up to the production date but not after.  In the event we receive a request for an item change after the production date we may, at our option, issue a notice that the changes are not possible or we may agree to the change contingent upon a reworking fee of 20% of total order amount and the extension of the shipping date.

Shipping:  We use USPS Priority Mail for domestic shipping.  The cost of shipping & handling is $15 up to 5lbs.  Over 5lbs the cost increases incrementely according to size and weight.  For international shipping we use USPS Global Express and the cost varies with the destination.

Note:   For established Religious Orders listed in the Catholic Directory, The Episcopal Church Annual, Lutheran Annual or The Traditional Directory, and who may wish to have Glenfont produce their habits, we offer credit and billing services as well as bulk rates.  Please see the Contact Page

 

 

 


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